Indoor Comfort Team Customer Reviews & Testimonials | Page 12
Ductless AC Installation in Saint Louis, MO
I worked with Adam directly during the entire process. Indoor Comfort Team is a specialist with ductless air conditioning systems. An approach that was perfect for my application. I have a 1900 vintage home that was updated to central air about 15 years ago. Even though there were two standard central air systems installed, the 2nd and 3rd floors never did sufficiently cool during the hottest days of the summer. Adam mapped out a ductless approach that would supplement the existing systems focused on the trouble spot. The house has never been this comfortable. Each bedroom is now its own zone and talk about quiet ... you don't even know the units are running.
The installation was a 2 day job. The installation team was friendly, courteous, experienced and clean. They kept me updated throughout the process. The only hiccup was they couldn't seem to get one of the inside heads to operate properly. It took them a couple of follow-up visits, but the Indoor Comfort Team stayed with it until the problem was completely corrected.
Electrical Repair in Maplewood, MO
HVAC Replacement in Saint Louis, MO
I got a great system and even better service
HVAC Maintenance in Saint Louis, MO
Used to do an inspection on, and minor repairs to, the HVAC system of a house that I had recently purchased. Service was professional and punctual. I would definitely use again.
Furnace Repair in Town And Country, MO
I called Indoor Comfort Team for an inspection of my (30+ year old) furnace. It had some intermittent problems. Called on Tue, had an appointment for Fri with a 2 hour time slot. Ron showed up right at the beginning of the 2 hour time slot, inspected the furnace, found the problem, fixed it (replaced faulty circuit board), tested it, and was out of the door in 30 minutes.
My problem may have been minor, but the overall experience was just very pleasant and professional.
HVAC Replacement in O Fallon, IL
From first contact, a great company to work with. I contacted Adam through an Angie's message. He got back to me very quickly, and we were able to set up a time to get an estimate. He explained all the options available, and we worked together to get the best system for our home.
The crew arrived on time, set up quickly, and went right to work. My home has some issues, due to what can only be described as an insane builder, and the crew was able to get the work done with professionalism and a real dedicated work ethic. They kept their work areas clean with runners, got right to work, and finished on schedule.
The owner came by to check on the progress, and checked in frequently to make sure we were pleased with the work. The office staff were diligent in getting us the rebates offered, and answered every question I had.
I would recommend this company. If you want the job done right the first time, hire this company. While not the least expensive, they are on par with the quality you are getting. I would use this company again for any future needs, and look forward to seeing them at our annual system check up.
Air Conditioning Installation in Lemay, MO
Everything went as planned. Sales people and installers were very professional and completed the job as scheduled.
Humidifier Installation in Chesterfield, MO
The service person was great. He not only identified a code violation by the previous humidifier installer, but after his initial diagnosis proved incorrect, the problem was less than he had thought. He gave me options for a short and long term solution and was very pleasant to work with. He's been with this company since the beginning.
HVAC Repair in O Fallon, IL
On Memorial Day, at about 6:00 PM, our air conditioning went out. I called and a technician was on site within the hour. The tech's name was Russ. Most polite, educated and well spoken technician I have had the pleasure to meet. The job was done in half an hour. As he did know if my labor warranty would cover the expense ( I was 3 days out of warranty!!) he asked me to contact the office the next morning. Another gentleman, Murphy, called me back and told me they would cover the whole thing.
HVAC System Replacement in Eureka, MO
installation was fine, they did not have everything needed to finish the furnace ( needed heat strips ) got in approx. one week later and installed as well as finished trim around junction box with J-channel that I had to purchase from a home improvement store.
There were 2 loose wires presumably from the old thermostat that were left dangling down that were noticed by others. I had to tuck them out of the way since I did not want to pull them or cut them. Not sure if this is a future issue or not.
Biggest issue was I referred them to another person and they sold & installed a system for them and I called several times about the referral bonus I was promised and it was finally sent after the 3rd or 4th call. Service mgr. not very responsive.
Follow-up on a few issues not related to the performance of the system which is working great was thoroughly and professionally handled by the owner Adam R. All issues have been resolved. Thank You Adam for wanting to have satisfied customers.