St. Louis
St. Charles
Metro East
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Average rating for Indoor Comfort Team is
4.98 stars of 5 stars - based on 214 reviews
Furnace Repair in Saint Louis, MO

They showed up on time, fixed my furnace (works better than it ever did) and cleaned up before they left. I will be using them from now on.

HVAC System Replacement in Chesterfield, MO

The team was prompt, courteous and after price comparisons had the best value.

Furnace Replacement in Clayton, MO

My 17 year old furnace was malfunctioning and due for replacement. I also wanted to upgrade to a more energy efficient furnace. I contacted three different companies, all rated "A" on Angie's list, and asked for a bid. Dan, Indoor Comfort Team's sales representative, arrived on time and was very professional - he answered all my questions, his explanations were right on point, and I did not feel any pressure. After doing a little online research on the products and prices offered by different bidders, I came to a conclusion that the ICT offered the best value for the buck. I called Dan, and we set an appointment within a few days.  The installation team arrived exactly on time, at 8:00, and finished the entire work by 3 pm as promised. The job included the installation of a new PVC exaust line that went through the wall to the side of the house  (since it's a high efficiency furnace) and installation of a chimney liner for the water heater which was required by the code (although it wasn't needed for the furnace). The installers were very courteous, looked professional, and were happy to answer my questions. They cleaned all dirt and debris from the basement. After my less than perfect experience with other contractors over recent years, I was pleasantly surprised that there were no additional chanrges or hidden fees. I was charged the the amount stated on the original bid. They also honoured an Angie's list coupon without a problem, which saved me $250. Finally, Dan explained me how to apply for energy rebates with Laclede Gas and Ameren, and a lady from the ICT made a follow-up call and sent me all necessary forms by mail, which was very nice. Overall, my experience with ICT was excellent, and I would highly recommend them to my friends.

HVAC System Replacement in Ladue, MO

The sales representative/owner was very professional and suggested several options after performing an inspection of my home to determine the proper HVAC system that should be installed. The installation team was timely, thorough, and very neat. They were professional in every way. They explained what safety items I should be mindful about and how the homeowner needs to monitor the various functions of the new system to assure best performance; i.e., filters, % of humidity on humidifier, etc.

I would highly recommend Indoor Comfort Team to my friends and family.

HVAC System Replacement in Ballwin, MO

We chose them because of their review on Angies List.  The man that came out and went over several options with us.  Told us about rebates from the electric company and tax credits as far as their pricing.  They moved our theromostaat for no charge.  They had a coupon that we used also.  They were punctual, cleaned up really well, explained everything to us and cleaned up the whole mess.  We referred them to our neighbor and after she got several bids as well she used them for her furnace and air conditioner.

HVAC System Replacement in Ballwin, MO

Installation took 1-3/4 days.  Heat was restored by end of first day as promised.  All of the contractor's people were clearly committed to satisfying our needs.

HVAC System Replacement in Ballwin, MO

The salesman was very knowledgable about the system and explained the process thoroughly to me.  He was even early for my appointment. I needed a new heating and cooling system. I had three competitive bids, all a couple hundred dollars apart for Trane systems, but no one else went above and beyond the manufacturers warranty! Two installers arrived to install my system, they put down tarps to not make my floors dirty and thoroughly cleaned up after themselves. They got everything installed in a timely manner. I am satisfied with my experience and my new system was installed just in time for the first snow!

HVAC System Installation in Dupo, IL

The quality of the work was very good and I would recommend them any time. I feel they went above and beyond to make this installation a success. Every step of the process was discussed with us and everything was approved of before they started work. I believe the installation took 3 or 4 days. The only thing I would complain about is I haven't heard from them since the installation was completed and would of certainly welcomed a follow up in the spring/summer to make sure everything was working properly. I certainly feel they did an outstanding job and would use the again.

HVAC System Replacement in Olivette, MO

After 12 years in our home, the fact that we had a really sad HVAC sytem became apparent. We had gone through 3 compressors, 3 heat exchangers and the house was never really warm or cool. Having a home warranty the costs for repair were low but the hassle was just getting to us. So we embarked on getting bids for a new system. We spent hours researching Carrier vs, Trane, vs, York vs, blah blah... reading HVAC websites and preparing ourselves. Don't know what a manual J calc is? May want to read up before your first appointment.
Having read to get competitive bids, we did just that. If you have never been in this process, you can expect (from a decent provider) at least a 2 hour visit which should include a walk through of your home, looking at airflow and ducts, lots of questions about heating and cooling preferences etc. The first company we called did just that and presented us with an astronomical bid of nearly 15k. This included generally middle of the road carrier equipment and 3k worth of recommended duct work. The other bid was for 7k (low end York) with no duct work at all...
Then I saw the weekly ad that you get with grocery store flyers and there was an ad for the Indoor Comfort Team. They came out and did a very detailed review and agreed that the ducts were an issue... but they had another much less costly way to address it. Their bid was for a high end Trane System with a 10year Parts and Labor Warranty,... Sounding too good to be true I checked them on BBB and Angie's list. BBB A+,
Install was done last week. Due to the duct work and a few hiccups which were resolved, it took two days and one night without heat was mentioned. The Owner came out personally to discuss this and apologize. He then brought us space heaters for the evening and the next day the system was up and running perfectly, everything cleaned up and the house is much more comfortable than ever before.
I am very happy I saw the ad and decided to call. Nothing can make replacing an HVAC system fun. But these folks were professional, courteous and competitively priced.

HVAC System Replacement in Saint Louis, MO

I would recommend ICT without reservation to anyone who needs new heating and/or cooling equipment installed.  The staff are courteous, professional, and skilled.  The prices are transparent and fair.  The financing terms are probably the best you'll find in the St. Louis metro area.  And, most importantly, the installation quality is outstanding, which is probably the most important factor in any HVAC project.


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