Indoor Comfort Team Customer Reviews & Testimonials | Page 15
HVAC System Replacement in Webster Groves, MO
Given that we have an old house (built in 1932) there were several challenges that faced the installation team. There were some complications after the installation. Each time we called, the technicians responded promptly and corrected the problem. The company would then call to follow up to ensure that everything was working properly. A few weeks after the installation, one of the units stopped working due to a manufacturing defect. Although the technician could have repaired the problem, the owner of the company volunteered to replace the entire unit with a new one. This is a company that is committed to providing customers with excellent service. They did not run away but instead fixed every problem that arose. We have had no problems since and are very satisfied with our experience.
AC System Replacement in Saint Louis, MO
I was very impressed by the professionalism and quality of this contractor. My AC system died during a heatwave, and they sent someone out on Saturday to give me a quote. They went over all of the options and highlighted the advantages of their product, but did not try to push me to buy anything I didn't want or need. Their price was a little higher than some of the other estimates I received, but they included much more in their estimate (e.g., new outside wiring and disconnect, new ac pad, surge protector, etc...), and they provided a better warranty. Also, they were able to get the system installed 3 days later. The installers followed all of my directions about routing the new vent pipes and left the place cleaner than when they arrived. Overall, I was very impressed with this company and I will use them again.
HVAC Maintenance in Saint Peters, MO
They have been out several times and they are great. They are very available and professional.
HVAC System Replacement in Grover, MO
We obtained 3 bids and decided on Indoor based upon the options offered, the knowledge, and professionalism. Their equipment options with pros/cons were explained very well and the approach for installation was explained in detail. I liker the way the actual estimate was prepared as well. The sales person didn't work from commission although I don't know if that applies to all of their sales force. The sales person we had was a former installer himself for many years so he was a wealth of knowledge. The installers were fantastic. Everything was completed in one day and went out of their way to ensure everything was done perfect. They spent a very long time explaining everything after they were done. The whole company seems to have a very positive moral. They all seem happy, like their work and like each other. I am very glad we picked them.
Air Condtioner Replacement in Fenton, MO
My husband and I used Indoor Comfort Team last year when our AC unit went out in the middle of July so we decided use them again to replace my parents 50+ yr old AC unit.
I was able to schedule quickly for a bid. The gentleman that came over for the bid was very professional and nice. He presented the most efficient and cost effective system for their home. We scheduled the installation within a week. The installers arrived on time, we very professional and clean. They completed the work within 8 hours and cleaned up after themselves.
My parents are enjoying their new energy efficient system.
HVAC Repair in Affton, MO
I called on Saturday, late morning, because I heard my AC unit make a funny noise and the fan quit working. Someone was out within a couple hours, detected the problem immediately and had it fixed in no time. He was pleasant and professional. I could not have been more please with the outcome.
Electrical Services in Maryland Heights, MO
We ended up not doing any business just because of the fact that the project I was thinking about was not possible in our house. He said that getting the power lines out there would be too costly and too much work. They were great. He was honest. He said "If you want me to, I could do it but it could cost you a lot of money just to put the light up there. You need to put a power line all the way through the house and then go out there." That's going to be quite a bit of work or money. I think if it was a different service provider, they would have just started doing it and charge me a big amount. He is upfront. He is an older gentleman. He came in on a weekend which was also very convenient. He didn't charge me anything. I had a good experience with them but they didn't do work on our house though. He is very professional.
HVAC System Replacement in Saint Louis, MO
As promised, very professional work.
HVAC Maintenance in Barnhart, MO
I liked them. They were on time, they were professional, they got it done and they told me what got put in, what happened and what I got.
HVAC System Replacement in Ballwin, MO
Prompt and fair. Included some "extras." Professional and courteous install team.