Indoor Comfort Team Customer Reviews & Testimonials | Page 3
HVAC Inspection in Wildwood, MO
HVAC System Installation in St. Louis, MO
Wonderful installation of 2 HVAC systems. The process from sales call, to installation, to customer service follow up was first class. I highly recommend this firm and their installers.
HVAC System Replacement in Imperial, MO
I checked these guys out based on a mailer sent in US Mail. When price checking a local competitor, not only where they more fairly priced, but more importantly their customer service was top notch and way better than the other. The other was a bit rude and talked to me like I wasn't serious about a whole new system install.
I had sales person Paul over for a free consultation. He was very polite, dressed professionally and was very knowledgeable. I must have asked 100 questions, ha! He thoroughly went over each step of the products and process for installation, explained what and more importantly, why he recommended what he did and compared that to a similar product. Once I chose what was best for me, he patiently went over all the cost, rebates and options for payment with me, making sure I fully understood before any commitments. At no point did I feel pressured to buy big, or buy at all, which these days, meant a lot.
After the purchase, the install team worked around my unusual work schedule and came a week later (June 16). After about 8-9 hours, the two man team finished up the job without any incidents. Over all, I was pleasantly surprised and extremely pleased with the whole experience. This was my first home and my first experience having to deal with a major purchase like a whole new system. After dealing with Paul and the Indoor Comfort Team, I'll not use anyone else.
I waited about a month after install to post this, just to make sure I was completely satisfied with the product, workmanship and was able to fully experience the new system. I love it and am happy I went through with it, although intimidating at first.
Furnace Installation in St. Louis, MO
Furnace and AC Replacement in Saint Louis, MO
If you are looking for new heating and cooling equipment, shop around all you want but make sure you include the Indoor Comfort Team on your list. They are professional, experienced, well trained, thorough, courteous, punctual, and reasonably priced.
When our furnace went out, we had Adam give us a bid for a new Furnace, Air Conditioner, Air Cleaner, Thermostat and Humidifier. He explained the products available and after asking several questions regarding our needs and analyzing our home, he gave us 3 options for a good, better and best system. Upon making our decision, his team installed everything within a week. We even received a follow up phone call afterwards to ensure we were happy with our purchase.
During the whole process we never felt pressured. If anything, by the time he left we were well informed and could make a intelligent decision on the right system for our home.
The Indoor Comfort Team knows how to run a business where the customer comes first.
Central Air Conditioner Repair in Saint Louis, MO
I had an issue with my Central air where the connector outside freeze up. I called these guys and left a message, within 5 minutes Adam called me back. We setup an appointment for Thursday but on Monday I called to see if he can make it today and he was able to come by. Adam fixed the issue quickly and efficiently. I am definitely going to use "Indoor Comfort Team" for any future work.
HVAC System Repair in Saint Louis, MO
Adam and his team are awesome, extremely honest and reliable. He was the only one that I called who was willing to come out on such short notice to get our heating unit looked at over the weekend, without charging an arm and a leg to do so. Their prices are reasonable! We were so pleased with the entire experience. If you have any issues with your AC or heating unit no need to look any further... Indoor Comfort is the only place you should consider. Thank you so much Indoor Comfort Team:)
Furnace Repair in Saint Louis, MO
HVAC System Installation in Saint Louis, MO
Your company just installed a new furnace and air conditioner. Everything went very well and as agreed on all terms…We are particularly pleased with the care you took to engineer specs to meet our special needs, and also to give us all the available credits and rebates… Feel free to use our names for reference.