St. Louis
St. Charles
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Average rating for Indoor Comfort Team is
4.98 stars of 5 stars - based on 214 reviews
Heating & A/C in Saint Peters, MO

Replaced fan motor on Condensor

Heating & A/C in Saint Louis, MO

They install a replacement heating and cooling system. Indoor Comfort people are all very professional and they did the job in two days, including installing a new flue liner within the chimney. Everything went smoothly and neatly.

Heating & A/C in Saint Louis, MO

My experience with the Indoor Comfort Team was excellent from start to finish. One of the company owners, Adam, came out to my house to look at the work I wanted to have done and provided me with a variety of options (AC, heat pump, mini-split system) to replace our old air conditioner. I live in a smaller house and the old air handler was tucked up under the roofline in our finished attic space. I was interested in maximizing the space available as much as possible and Adam and his crew worked with me to figure out the best installation option that was in my budget. I also felt that Adam was very forthright about his company's pricing and the services they would perform, and that was definitely one of my deciding factors in hiring his company. Unlike other estimates I received, Adam left me with an estimate before he left the house and was very thorough in answering my questions and addressing my concerns.
On installation day, the crew from Indoor Comfort Team arrived on time and worked hard the entire day to install our new heat pump and air handler. They were very professional, thorough, and clean. At the end of the day when they started the system up, the crew ran into a problem with the air handler with which they were clearly stumped. They spent at least another hour trying to get everything working, before leaving and promising to have it resolved the next day. First thing the next morning, one of Indoor Comfort Team's troubleshooting techs arrived and diagnosed and fixed the problem in about an hour. It turned out to be a loose connection in the air handler that wasn't fully tightened at the factory. After the fix, everything started up normally and has been working great ever since.
We have had our new heat pump now for about 3 months and have been very happy with it. During some of the colder evenings in the early spring, it provided great backup heating to our old boiler, and has now been providing great cooling during the hotter days of late spring. Overall the system is excellent and well-built. Despite not being one of the higher end units, it is significantly quieter than our old system -- at times it's hard to tell if it's running or not. My overall experience with Indoor Comfort Team was great and I would hire them again without question.

Heating & A/C in Belleville, IL

The original heat pump (1986 model) went out and we called Indoor Comfort Team for a bid. We were impressed with the product, the warranty, etc. and signed a contract that night. The company was even kind enough to do a courtesy service (charged the compressor and added coolant) to get us through the week until our install.

Heating & A/C in O Fallon, MO

After extensive research we contacted Indoor Comfort Team as one of the companies to give us an estimate.  Paul, our Service Advisor, came promptly and gave us all the information we needed to make a decision.  He was professional, courteous and very helpful.  Answered all of our questions and left the decisions to us.  After getting other quotes, we went with Indoor Comfort because they gave us the best price and were so helpful.  The installation went perfect and the follow up was great too.  They took care of all of the rebate submissions for us through Ameren and Laclede as well.  This is a very well run company that has expectations for their employees and it is reflected in their service.  I would highly recommend them and would use them again.  We have had our unit for over a month now and have had no problems and our electric bill is much lower due to the high efficiency of the Trane unit.  THANK YOU Indoor Comfort Team!

Heating & A/C in Saint Louis, MO

I have not been able to test the AC as it was installed on Monday 6/2/15 and we have had cooler than usual temperatures (70 degrees). I am pleased so far. Need much warmer temperatures to determine how well the system actually cools.

Heating & A/C in Ballwin, MO

Excellent as always. I'm so glad I purchased my Trane heating and air conditioning system from Indoor Comfort Team. They have outstanding employees that are knowledgeable and very informative.

Heating & A/C in O Fallon, MO

Serviced ac, on time and thorough. Great job and no surprises.

Heating & A/C in Columbia, IL

Contacted them on a Monday and was able to schedule them for the next Monday. They called on Saturday to confirm my appointment. Tech was to be at my house between 12-5pm. Tech called at 2 to say he was on his way. Tech arrived at 3 and work was completed by 4pm.
Tech cleaned the HVAC unit and adjusted gas pressure on the furnace. He explained what he was doing and why he was doing it. Wore covers on his shoes. Very professional. I decided to sign up for the twice a year maintenance plan where the unit is serviced for the furnace and then is serviced for the A/C.
Very happy with them.

Heating & A/C in Saint Louis, MO

Nick was totally professional and finished in a timely manner, with care  to keep our home clean. Assisted by Russ, both did a great job. They kept me informed as gas and water were turned off. I would not hesitate to call Indoor Comfort Team for future work/maintenance. They have good prices for the quality of products and workmanship they provide.  I have used them in the past for heating/cooling and would not use any other company.


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